Is everyone able to use a smartphone in survey research?

Henk Fernee, Nathalie Sonck

Abstract


More people are entering the web by a mobile device, however doing representative research by only a mobile phone is not possible. Providing a smartphone to the ones who not own one can be a solution. A time-use app on smartphones is tested with 100 participants, both experienced and inexperienced smartphone users. This paper gives an overview of these tests and addresses the question whether smartphones and apps are feasible to conduct survey research with inexperienced (and experienced) users.

Keywords


smartphones, data collection, comparison, time-use

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