Samples	Mean Satisfaction	t-value	Mean Telephone	t-value	Mean Hindrance	t-value
Volunteer before matching	2.10		0.56		7.95
WI before matching	2.17	T=2.85**	0.39	–6.24***	7.35	–5.97***
		Df=911		Df=871		Df=879
Volunteer matched	2.13		0.55		7.93
WI matched	2.23	1.94	0.36	–3.80**	7.44	–2.49*
		Df=330		Df=332		Df=327
Volunteer not matched	2.07		0.55		7.93
WI not matched	2.15	2.66**	0.40	–4.97***	7.35	–5.19***
		Df=532		Df=518		Df=334