| Factor 1: Activities which may cause a break-off |
2.64 |
Conducting an interview with a respondent, who picks
on many questions, complains about their pointlessness,
incorrectness, etc. (0.807) |
2.85 |
Introducing an interview with an aggressive respondent –
who is shouting, using threats, etc. (0.791) |
2.85 |
| Conducting a long interview, lasting over 30 minutes (0.586) |
2.62 |
Refusal conversion – persuading a respondent, who refused
earlier during a previous call (soft refusal), to participate in
the research (0.710) |
2.26 |
| Factor 2: Activities which may cause cognitive difficulties to the interviewer |
2.03 |
Conducting an interview with a hard of hearing respondent
(0.773) |
2.54 |
Conducting an interview with a respondent, who has a serious
speech impediment – stutter, unclear speech, etc. (0.809) |
2.26 |
Writing down a respondent’s very long answer to an open-
ended question (0.627) |
1.82 |
| Conducting many different projects within a single shift (0.475) |
1.53 |