Timing of invitation First question embedded Traditional email
Clicked on embedded survey item Clicked on embedded survey item (%) Completed 80% or more of the survey Completed 80% or more of the survey (%) Clicked on survey link Clicked on survey link (%) Completed 80% or more of the survey Completed 80% or more of the survey (%)
T1- Five weeks before the test 1,293 62.43 681 55.01 778 37.57 557 44.99
T2- Four weeks before the test 1,299 64.85 664 55.52 704 35.15 532 44.48
T3- Two weeks before the test 1,297 63.55 667 53.70 744 36.45 575 46.30
T4- Test day 1,490 64.61 829 57.61 816 35.39 610 42.39
T5- One week after the test 1,425 64.80 756 57.93 774 35.20 549 42.07
T6- Three weeks after the test 1,004 65.84 533 55.75 521 34.16 423 44.25
Total 7,808 4,130 4,337 3,246