Day from first contact attempt Two-stage SMM Three-stage SMM On-site distribution Mail notification of web survey Email notification of web survey
0 Mailed survey Emailed link to survey Distributed survey Mailed URL and PIN Emailed link
5 -- Mailed survey -- -- Second emailed link
10 -- -- -- -- Third emailed link
21 Phone outreach started+ -- -- Second mailed URL and PIN --
26 -- Phone outreach started+ -- -- --