Contact day Arm 1: Mail + telephone (standard mixed mode) Arm 2: Paper invite + email (x2) + mail (x2) Arm 3: Paper invite + email (x3) + mail Arm 4: Email (x4) + telephone Arm 5: Email (x4) + mail + telephone Arm 6: Email (x4) + mail (x2) Arm 7: Text + email + text + email + mail (x2) Arm 8: Paper invite + text + email (x2) + mail Arm 9: Paper invite (URL only) + email (x2) + mail (x2)
1 Mailed survey Mailed invitation (containing QR code & URL) Mailed invitation (containing QR code & URL) Emailed link Emailed link Emailed link Texted link Mailed invitation (containing QR code & URL) Mailed invitation (containing URL only)
2 Emailed link Emailed link Emailed link Emailed link
4 Emailed link Emailed link Emailed link Texted link
6 Emailed link Emailed link Emailed link Emailed link Emailed link Emailed link Texted link Emailed link
8 Emailed link & mailed survey Emailed link Telephone attempt 1 (5 max) Mailed survey Mailed survey Mailed survey Emailed link Emailed link & mailed survey
10 Emailed link Emailed link
14 Mailed survey Mailed survey
22 Telephone attempt 1 (5 max) Mailed survey Telephone attempt 1 (5 max) Mailed survey Mailed survey Mailed survey